Snapchat Updates: Glitch and Pending Lawsuit Big Setback for Troubled App
The image and video sharing social media platform, Snapchat, has become quite the popular app amongst millennial and the public over the past few months. The company however is apparently going through some difficult times as of the moment due to an apparent glitch in the app's code and an on-going lawsuit against its newly launched accessory, the Snapchat Spectacles.
According to Fortune, the app itself is apparently suffering from a glitch in its code that renders the app basically unusable for some users. The glitch reportedly prevents the app from refreshing its feed, making some users quite frustrated as they are no longer able to view any new snaps from their friends and the people they follow.
Some users quickly took to Twitter to complain about the issue, with some even reporting that they lost a couple of days of memories due to the glitch. Some users also tried uninstalling and reinstalling the app, but it apparently does not fix the problem.
The app's developers have yet to release a patch to fix the problems. The apparent delay in releasing a fix has resulted in a lot of disappointed users, as the holiday season was supposed to be the time that the app was the most useful.
As for the lawsuit against the company's new Spectacles, a report from TMZ reveals that the company is currently in the process of settling a copyright lawsuit against them. The glass company, Eyebobs, filed the lawsuit against Snapchat for allegedly using a logo similar to theirs in promoting their new accessory.
The lawsuit and the app's glitch is likely a big concern for both the app's developers and its users. The issues might also become a big issue for would be investors, seeing as that the company is set to go public very soon.
The developers of Snapchat have already acknowledged the problem. But they have yet to release any updates regarding the release of a possible fix.